The Seniors Group GmbH offers the online platform seniors@work, on which 50plus and retired people can create a profile with their skills and be commissioned by other people or companies. 

Furthermore, the General Terms and Conditions.

Status: February 2024

Privacy policy

Data protection is important to us and we only process your data in accordance with the statutory provisions. In this privacy policy, we explain how we collect or otherwise process personal data. Personal data refers to all information that relates to an identified or identifiable person. The privacy policy applies to both our application and the website (hereinafter "online platform"). Where specific data processing procedures only apply to the website or the application, reference is made to this in each case.

This privacy policy is based on the Data Protection Act (DPA) and the EU General Data Protection Regulation (GDPR). Although the GDPR is a regulation of the European Union (EU), it may also be relevant for Swiss companies.

Person responsible

Responsible for the data processing shown in this privacy policy is the:

Seniors Group GmbH
Tessinerplatz 7
8002 Zurich

Email: datenschutz@seniorsatwork.ch
If you have any data protection concerns, you can contact us at the above address.

Personal data that we collect and process in order to provide the online platform

You can visit the online platform and find out about our products and services without telling us who you are. However, as with any connection to a web server, the server of our web hosting provider automatically logs certain technical data and stores it temporarily.

This data includes meta/communication data (namely the IP address and operating system of your end device and the type of browser you use to access the online platform) and usage data (namely access times). Insofar as we process personal data, we do so based on our interest in making the online platform available to you, offering you the best possible user experience and ensuring the security and stability of the online platform.

Personal data that we collect and process to respond to your inquiries

If you contact us via the contact form, via social networks, by e-mail or by telephone, or if you subscribe to our newsletter, we collect the information you provide to us.

This data includes inventory data (namely name and address), contact data (namely e-mail addresses and telephone numbers), content data (namely text entries, photographs, videos) and, where applicable, contract data (namely services used, contract content, contractual communication between the CLIENT and CUSTOMER, names of contact persons).

We process this personal data based on our interest in responding to your request (including providing the services ordered) and contacting you in the event of queries and for follow-up questions. Based on our interest in informing you about new developments at SENIORS GROUP and about our products and services, we will send you our newsletter if you are interested. You can unsubscribe from the newsletter at any time.

Personal data that we collect and process for the provision of our contractual services

We collect and process the personal data of our contractual partners and interested parties, their customers and employees in order to provide them with our contractual or pre-contractual services. The data processed, the type, scope and purpose and the necessity of its processing are determined by the underlying contractual relationship.

This data includes inventory data (namely names and addresses), contact data (namely e-mail addresses and telephone numbers), content data (namely text entries, photographs, videos), and contract data (namely services used, contract content, contractual communication, names of contact persons).

We only process particularly sensitive personal data if this is part of commissioned or contractual processing.

When processing the personal data provided to us as part of an order, we act in accordance with the instructions of the client and the applicable legal requirements.

How and for what we use cookies

Our website uses cookies. Cookies are text files that are stored on the operating system of your device with the help of the browser when you visit our website. Cookies do not cause any damage to your computer and do not contain viruses.

Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit. This enables us to save certain settings (such as language settings or location information) so that you do not have to re-enter them when you visit the website again.

We use cookies so that we can make our website more user-friendly, effective and secure. The use of cookies and the processing of your data in this regard is based on the legal basis of our legitimate interests in the aforementioned purposes.

Data transfer

As part of the provision of our services and the provision of the online platform, we may need to use the services of third parties. In this context, we may commission third parties to process your personal data. In this case, we contractually ensure that these third parties comply with the data protection requirements. We may also be obliged to disclose your data to authorities or other third parties.

Categories of recipients are named:

• Accounting, fiduciary and auditing company;
• Consulting companies (legal advice, taxes, etc.);
• IT service provider (web hosting, support, cloud services, website design, etc.);
• Payment service provider;
• Provider of tracking, conversion and
• Advertising services;

We only pass on your personal data if one of the following conditions is met:

You have given your consent;

• there is a legal obligation;
• if this is necessary to enforce our rights, in particular to enforce claims arising from the contractual relationship;
• if this is necessary for the fulfillment of the contract or the implementation of pre-contractual measures;
• if we have a legitimate interest in doing so and your interests to the contrary do not prevail;

if another legal permission exists. Under certain circumstances, your personal data may also be transferred to companies abroad as part of order processing. These companies are obliged to protect data to the same extent as we are. If the level of data protection in the country to which data is transferred does not correspond to that of Switzerland or the European Union, we will contractually ensure that the same level of protection is guaranteed as in Switzerland or the European Union. This can be done through standard data protection clauses of the European Commission or a supervisory authority or approved and authorized codes of conduct together with binding and enforceable obligations of the recipient or approved certification mechanisms together with binding and enforceable obligations of the recipient.

Data that we collect and process in order to analyze and improve the use of the online platform

We use the analytics services Google Analytics from Google LL.C. ("Google") and TrueConversionto evaluate the use of the online platform and to obtain information for the purpose of improving our services.

Google Analytics and TrueConversion use cookies to evaluate your use of the online platform, to compile reports on the activities of users on the online platform and to provide us with other services related to the use of the online platform. We have a legitimate interest in this. Google and TrueConversion only store the information collected via cookies in anonymized form and process it in aggregated form.

The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.
Only in exceptional cases is the full IP address sent to a server frommail

Google in the USA and shortened there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent Google Analytics from using your data by downloading and installing a browser add-on to deactivate Google Analytics (https://tools.google.com/dlpage/gaoptout?hl=de).

Further information on how Google handles personal data and your options in connection with Google Analytics can be found here:

Privacy policy: https://www.google.com/intl/de/policies/privacy

Opt-Out: https://tools.google.com/dlpage/gaoptout

Further information on how TrueConversion handles personal data and your options in connection with TrueConversion can be found here:

Privacy policy: https://www.truconversion.com/privacy-policy/

Opt-out: https://www.truconversion.com/opt-out/ 

How we use social media

We offer sharing links on the online platform for sharing content on social media platforms such as LinkedIn, Xing, Facebook, Twitter and other providers. We have a legitimate interest in this.

Such links are recognizable on the online platform by the logo of the respective social network. All sharing links used are set up script-free. For this purpose, we set a "coded" link to the respective social network, which provides the page to be shared per parameter. Beyond this, no user data is passed on to the respective social network. The respective providers are responsible for the data protection-compliant operation of the social networks and their respective data protection declarations apply. We have neither influence nor access to cookies that social network providers set after clicking on the sharing link.

Data that we collect and process in order to address you specifically

We use advertising technologies from Google (currently Google AdWords and conversion measurement), Microsoft (currently BingAds), Meta and LinkedIn to target marketing measures relating to our products and services to potential customers when they use other websites. This serves our legitimate interest in promoting our products and services. Further information on the use of cookies by Google and your options can be found here: https://policies.google.com/technologies/types?hl=de. Further information on how Google handles personal data can be found here: https://www.google.com/intl/de/policies/privacy.

Other third-party services that we use on the online platform

On the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of the online platform), we use content or service offers from third-party providers within the online platform in order to integrate their content and services, such as videos or fonts (hereinafter collectively referred to as "content").

This always assumes that the third-party providers of this content are aware of the user's IP address, as they would not be able to send the content to the user's browser without the IP address. The IP address is therefore required to display this content.

Google Maps

Based on our interest in providing you with information about our locations, we use the map service Google Maps on the online platform.

The use of Google Maps functions requires the storage of your IP address. This is usually transmitted to a Google server in the USA and stored there. We have no influence on this data transfer.

The use of Google Maps is in the interest of an appealing presentation of the online platform and to make it easy to find the locations specified by us on the online platform.

Google reCAPTCHA

We use Google's "reCAPTCHA" function on the online platform to detect so-called bots when entries are made in online forms. This function is used to distinguish whether the input is made by a human or abusively by automated, machine scripts. We have a legitimate interest in this. During this query, the IP address and other data required by Google for the reCAPTCHA service (e.g. page visited, user behavior, browser data) are transmitted to Google. However, your IP address will be shortened by Google beforehand. Only in In exceptional cases, the full IP address is transmitted to a Google server in the USA and shortened there.

YouTube

We bind on the online platform Videos from the "YouTube" platform“ from Google. We have a legitimate interest in this.

Further information on how Google handles personal data can be found here:

Privacy policy: https://www.google.com/intl/de/policies/privacy/

Sendinblue

We use Sendinblue to send our newsletter ("Sendinblue"), a service of the Sendinblue GmbH. We have a legitimate interest in this.

Based on our interest in being able to send you the newsletter, we collect your e-mail address. When you subscribe to the newsletter, we also store the date of your subscription and any unsubscription. The data stored during registration is transmitted to Sendinblue in encrypted form and stored by Sendinblue. Sendinblue also offers various analysis options regarding the use and opening of the newsletters sent (e.g. number of subscribers to whom the newsletter was sent; number of unsubscriptions from the newsletter). However, these analyses are only group-related and are not used by us for individual evaluation.

We would like to point out that Sendinblue may use Google Analytics and refer to the information provided on Google Analytics.

Support Board

The online service offers the option of using Support Board. This is a live chat software. The chat is integrated as a plugin. By using the chat, you automatically use the services of Support Board. The data collected includes: Chat history, IP address at the time of the chat and country of origin. This data is not passed on to third parties and is used exclusively for protection and internal statistics. The data is not used to identify you personally. They are not stored. It is deleted after the chat. Purpose and scope of data collection and further processing and use of the data by Support Board as well as your rights in this regard and setting options to protect your privacy, please refer to the data protection information of https://board.support/privacy

Use of ChatGPT
We use ChatGPT, an AI-based dialog system, on our online platform to improve interaction with users and to enable quick answers to frequently asked questions. ChatGPT is provided by OpenAI and enables us to generate automated yet personalized responses to user queries.

Personal data that we collect and process when you use ChatGPT
When using ChatGPT, the following data may be collected and processed:

• Text entries that you enter in the chat interface
• Technical data such as timestamp and type of request
• Anonymized or pseudonymized identification data to improve the dialog system

This data is used solely for the purpose of responding to your queries and improving the quality and relevance of the responses generated by ChatGPT. Personal data collected in the course of interaction with ChatGPT is subject to the same strict data protection guidelines and security measures as all other personal data processed on our platform.

Forwarding and storage of data
The data collected in dialog with ChatGPT will not be disclosed to third parties unless there is a legal obligation to do so or disclosure is necessary to fulfill the purpose of the data processing. The data will only be stored for as long as is necessary for the stated purposes or as required by statutory retention periods.

Personal data that we collect and process as part of our online presence in social networks

We maintain online presences within social networks in order to communicate with the customers, interested parties and users active there and to inform them about our products and services. We have a legitimate interest in this.

The respective providers are responsible for the data protection-compliant operation of the social networks and their respective data protection declarations apply.

Unless otherwise stated in our privacy policy, we process the personal data disclosed to us by customers, interested parties and users active on social networks for the purpose of communicating with them.

How we process and protect your personal data; how long we retain it

We collect and process your personal data responsibly, only for the purposes described in this Privacy Policy and in accordance with the Swiss Data Protection Act (DPA) and other applicable laws.

We take appropriate technical and organizational measures to ensure the confidentiality, integrity and contractual availability of personal data. In particular, we implement access controls, access controls and procedures for regularly reviewing, assessing and evaluating the effectiveness of the measures in accordance with our risk assessment.

We only store the personal data to the extent and for as long as this is necessary to fulfill the purposes for which we collected the personal data, we have a legitimate interest in storing it or we are legally obliged to do so.

To whom we disclose your personal data

In order to process and respond to your inquiries and to inform you about our products and services, we will pass on your personal data within the SENIORS GROUP and its cooperation partners where necessary. This transfer takes place exclusively within Switzerland.

If we disclose personal data to other persons and companies (processors or third parties) as part of our processing, transfer it to them or otherwise grant them access to personal data, this will only be done on the basis of legal permission (e.g. if the transfer of personal data to third parties, such as payment service providers, is necessary to fulfill a contract), you have consented, a legal obligation provides for this or on the basis of our legitimate interests (e.g. when using agents, web hosts, etc.).

If we process personal data in a third country (i.e. outside Switzerland, the European Union [EU] or the European Economic Area [EEA]) or if this occurs in the context of the use of third-party services or disclosure or transfer of personal data to third parties, this is done in accordance with the applicable legal requirements.

Your rights in relation to your personal data

Within the scope of the data protection law applicable to you and to the extent provided for therein (such as in the case of the GDPR), you have the right to receive information from us about which personal data about you is stored. You can also request the correction of incorrect data or request the deletion of personal data, provided that this does not conflict with any statutory retention obligations or a statutory authorization that permits processing. You may also have the processing of your personal data restricted or object to it. You also have the right to request that we return the data that you have provided to us (right to data portability). You have the right to receive the data in a commonly used file format. We have already informed you about the possibility of withdrawing your consent above and in the corresponding data processing procedures.

We would like to point out that the exercise of your rights may be subject to legal restrictions. We reserve the right to assert these rights, e.g. if we are obliged to store or process certain data, if we have an overriding interest in doing so (insofar as we are entitled to invoke this) or if we need them to assert claims. Please note that the exercise of your rights may conflict with contractual agreements and may have corresponding effects on the performance of the contract (e.g. premature termination of the contract or cost consequences). Where this is not already contractually regulated, we will inform you in advance.

In order to exercise your rights, you must provide proof of your identity (e.g. a copy of your identity card if your identity cannot be established in any other way). If you incur any costs, we will inform you in advance.

If you are affected by the processing of personal data, you have the right to enforce your rights in court or to lodge a complaint with the competent supervisory authority. The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner (http://www.edoeb.admin.ch).

How we can change this privacy policy

We reserve the right to amend this privacy policy at any time. The version published on the online platform shall apply.

Disclaimer

The author assumes no liability whatsoever with regard to the correctness, accuracy, up-to-dateness, reliability and completeness of the information.
Liability claims against the author for damages of a material or immaterial nature arising from access to or use or non-use of the published information, misuse of the connection or technical faults are excluded.
All offers are non-binding. The author expressly reserves the right to change, supplement or delete parts of the pages or the entire offer without prior notice or to cease publication temporarily or permanently.